At Prestige Logistics, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or communicate with us. By engaging with us, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, phone number, email address, and identification documents provided when booking or enquiring.
  • Service Details: Rental preferences, travel dates, pick-up and drop-off details, and chauffeur requests.
  • Payment Details: Billing information necessary to process transactions securely.
  • Technical Data: IP addresses, device type, and browsing activity collected through cookies and analytics tools.

2. How We Use Your Information

Your information helps us to:

  • Confirm and manage bookings.
  • Provide seamless and personalized services.
  • Communicate updates, promotions, or customer support responses.
  • Improve our website, services, and client experience.
  • Ensure security, fraud prevention, and compliance with legal obligations.

3. Information Sharing

We respect your confidentiality. We do not sell, rent, or trade your personal data. Information may only be shared with:

  • Trusted partners (such as chauffeurs or payment processors) strictly for service delivery.
  • Legal authorities if required by law or to protect our rights and clients.

4. Data Protection & Security

We implement industry-standard measures to protect your data against unauthorized access, alteration, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to improve browsing, remember preferences, and analyze site usage. You may disable cookies in your browser settings, but this may limit functionality.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Correct inaccurate or outdated information.
  • Request deletion of your personal information (subject to legal and contractual obligations).
  • Opt out of receiving promotional messages at any time.

7. Contact Us

For questions or requests regarding this Privacy Policy, please reach us!